Arrival & Contact

Contact Details

Phone: +41 27 966 40 66
Email: info@carinazermatt.ch

For special requests or assistance with your arrival, we are happy to help.

Address

Hotel Carina
Untere Wiestistrasse 12
CH-3920 Zermatt

Travel information

Even the journey to Zermatt is exceptional. Here you’ll find all the important details on how to reach us.

Arriving by Car

Zermatt is car-free. The last part of the journey is by shuttle train or taxi. If you are arriving by car, you can park in Täsch, the nearest village with a direct train connection to Zermatt.
In Täsch, you’ll find several parking garages, including the Matterhorn Terminal Parking with direct access to the train. Trains of the Matterhorn Gotthard Railway run every 20 minutes and take you to Zermatt in about 12 minutes.

Parking

In Täsch, you have several parking options. The Matterhorn Terminal Täsch is particularly convenient and also offers charging stations for electric cars. From there, you take the shuttle train directly to Zermatt.
There are no public parking spaces in Zermatt itself. You can reach Hotel Carina on foot (about 10 minutes from the train station) or by electric taxi.

Arriving by Public Transport

Zermatt is excellently connected to the Swiss railway network. From Visp or Brig, the Matterhorn Gotthard Railway brings you comfortably and regularly to the car-free resort. From Zermatt station, it takes around 10 minutes on foot to reach Hotel Carina.
If you have luggage or prefer a more relaxed arrival, you can take an electric taxi right in front of the station. Alternatively, we are happy to arrange a luggage service for you on request – just let us know in advance.

Contact us